Facebook pixel
24/7 Custom Service
Toll Free: +1 866 752 5959 | Phone: +1 416 752 5959
Basement Waterproofing

Frozen Pipes

Drain Express can help you deal with your frozen pipes as well as the damages they may have caused to your whole plumbing system. When you contact us for your frozen pipes, you can trust that our plumbers act quickly and efficiently to restore the water flow in your plumbing system.

Call Now

Frozen Pipes Repair Service in Toronto & GTA

Frozen pipes can quickly turn from a winter inconvenience into a serious plumbing emergency. When water freezes inside your pipes, it expands and creates pressure that can crack the pipe, block water flow, or cause a burst pipe once the ice begins to thaw. For Toronto and GTA homeowners, frozen pipes are especially common during sudden cold snaps, in older homes, poorly insulated areas, basements, crawl spaces, garages, exterior walls, and outdoor plumbing connections.

Drain Express provides professional frozen pipe repair and thawing services in Toronto and across the Greater Toronto Area. Whether you have no running water, reduced water pressure, frost on exposed pipes, or signs of a leak after thawing, our plumbing team can help restore your system safely and prevent further damage.

Fast Help for Frozen Pipes

A frozen pipe should never be ignored. Even if the pipe has not burst yet, the pressure inside the line can continue to build. In many cases, the real damage becomes visible only after the ice melts and water starts escaping through a crack.

Our plumbers can inspect the affected area, identify the frozen section, safely thaw the pipe, check for leaks, and recommend the right repair if the pipe has been damaged. We work with residential and commercial plumbing systems and understand the challenges that Toronto-area properties face during harsh winter weather.

Call Drain Express if you notice:

  • No water coming from one or more faucets
  • Weak or uneven water pressure
  • Frost or ice on exposed pipes
  • Strange sounds when opening a tap
  • Water stains, leaks, or damp areas after thawing
  • Frozen outdoor faucets or hose bibs
  • Frozen drain lines or pipes in basements, garages, or crawl spaces

Why Frozen Pipes Are Dangerous

When water freezes, it expands. Inside a closed plumbing line, that expansion creates pressure against the walls of the pipe. This pressure can affect copper, plastic, PEX, and older plumbing materials. If the pressure becomes too high, the pipe may crack or burst, leading to water damage, flooding, mould concerns, and costly repairs.

Frozen pipes are not only a problem when temperatures are extremely low. They can also happen when cold air enters through gaps near exterior walls, when insulation is missing, or when water sits still in a pipe for too long. That is why pipes near outside walls, unfinished basements, garages, crawl spaces, and outdoor fixtures are often at higher risk.

Professional Frozen Pipe Thawing

Trying to thaw a frozen pipe too quickly or using unsafe methods can make the problem worse. Open flames, torches, and excessive heat should never be used, as they can damage the pipe or create a fire hazard.

Drain Express uses safe thawing methods based on the pipe location, material, and severity of the freeze. Once the pipe is thawed, we check the system carefully to make sure there are no hidden cracks, leaks, or weakened sections. If a repair or replacement is needed, we will explain the issue clearly and provide a practical solution.

Our goal is not only to get your water flowing again, but also to help protect your home or business from repeat freezing and future plumbing damage.

Frozen Pipe Repair for Homes and Businesses

Frozen pipes can affect any property, from single-family homes and townhouses to apartment buildings, offices, restaurants, retail spaces, and commercial facilities. Drain Express provides frozen pipe services for both residential and commercial customers throughout Toronto and the GTA.

We can help with:

  • Frozen water supply lines
  • Frozen drain pipes
  • Frozen outdoor faucets and hose bibs
  • Pipe leaks caused by freezing
  • Burst pipe repair
  • Damaged pipe replacement
  • Preventive pipe insulation recommendations
  • Winter plumbing inspections
  • Emergency plumbing service

If your plumbing system is older or located in a high-risk area, our team can also help identify weak points and suggest preventive steps before the next freeze.

How to Prevent Frozen Pipes

While some frozen pipe problems happen unexpectedly, there are steps you can take to reduce the risk during winter:

  • Disconnect and drain garden hoses before freezing temperatures arrive
  • Shut off and drain outdoor water lines if your system allows it
  • Keep garage doors closed if plumbing lines run through the garage
  • Seal drafts around windows, doors, and foundation openings
  • Insulate exposed pipes in basements, crawl spaces, and exterior walls
  • Keep indoor temperatures consistent during extreme cold
  • Let warm air reach pipes under sinks by opening cabinet doors
  • Know where your main water shut-off valve is located

If a pipe has frozen before, it may be more likely to freeze again unless the underlying issue is corrected. A professional inspection can help determine whether insulation, sealing, pipe relocation, or repair is needed.

What to Do If You Think a Pipe Is Frozen

If you suspect a frozen pipe, act quickly but carefully. Turn on the faucet connected to the frozen pipe to help relieve pressure. Avoid using open flames or high-heat tools. If you see water leaking, shut off the main water supply and call a plumber right away.

If you cannot locate the frozen section, if the pipe is inside a wall, or if you are unsure whether the pipe has burst, it is safest to call a professional. Drain Express can inspect the issue, thaw the pipe safely, and repair any damage before it becomes a larger problem.

Frozen Pipes in Toronto? Call Drain Express

When winter weather puts your plumbing at risk, Drain Express is here to help. Our experienced plumbers provide reliable frozen pipe repair, pipe thawing, leak detection, and emergency plumbing services throughout Toronto and the Greater Toronto Area.

Do not wait for a frozen pipe to turn into a burst pipe. Contact Drain Express today to schedule service or request help from a local plumber.

Frequently asked questions

  • How Can I Prevent Frozen Pipes?

    Disconnect, drain and store your garden hoses. Remember, if your house is equipped with interior shut-off valves, to close them, then open the outside faucet and drain out all the water. You can keep it open so that any water remaining in the pipe can expand without causing a pipe to burst.

  • How Can I Tell if My Pipes are Frozen?

    During the winter season, it’s important to recognize the symptoms of a frozen pipe. When water freezes it expands and can lead to a burst pipe and a big mess for homeowners. By understanding what to look for, you can take the proper action to thaw your pipes or call a professional before you encounter a burst pipe.

  • How Do I Prevent the Pipes Leading to My House from Freezing?

    Many people wonder how to prevent frozen pipes and the truth of the matter is, turning off the water is not enough. You must also disconnect the garden hose connected to the faucet to allow the water in the pipe to drain out.

home on shield

Warranty Offered

Chat

24/7 Customer Service

Guarantee

Licenced and Insured

Locations

Locally Owned and Operated

Schedule Your Free Estimate Now

Call Now

The word on the street

With over 5000 jobs successfully completed here are some of our clients verified google reviews.

Excellent service! Professional, easy to work with and extremely fair pricing. The team at Drain Express should be your only choice for plumbing. Reviewer's Avatar

Kathy Bolte

Google Verified Review

These guys are AMAZING. I had a very concerning issue occur late afternoon. Called them and they were here very quickly. Seriously nice guy fixed things as good as possible and made an appointment to install the new appliance in a day. Lovely people to work with. Reviewer's Avatar

Victoria Sylvestre

Google Verified Review

These guys can figure anything out! They seriously have their customer's best interest at heart, are honest and smart. Our basement has a sewer pump that another well-known, local company was going to charge $2,000 to vent. Drain Express found the already installed vent and fixed what was actually a very minor problem. I would call them for any job big or small. You guys are amazing. Thanks Dickey and Tracey and the rest of your crew. Reviewer's Avatar

Renee Bettag

Google Verified Review

Very responsive, kept me informed of their timeline, and the technicians worked efficiently as a team to identify and effectively address our drainage line issues, on a Sunday afternoon! Reviewer's Avatar

Curtis Clark

Google Verified Review

I found an ethical and honest plumber I want to take this opportunity to give a heartily thank you to Dicky, from Drain Express. Your quick response within 1 hour of my call and your prompt service saved me from a lot of heartache.. I knew my water heater needed to be replaced and they installed a new water heater that works perfect. I was impressed with the courteous & reasonably priced service even though I called with an emergency. Highly recommend Drain Express to others. Reviewer's Avatar

Jason S

Google Verified Review

Definitely reccomend. Awesome people and services Reviewer's Avatar

Robert Watson

Google Verified Review

The ladies in the office at Drain Express were very helpful. Dicky called before he came and arrived promptly. Drain Express was fast, personable, patient and knowledgeable. Dicky went above and beyond. I thought the price was reasonable. I would use Drain Express again and request one if their plumbers. Reviewer's Avatar

Logan A

Google Verified Review

The gentleman that owns drain Express is very nice and a decent person Reviewer's Avatar

Thomas Peay

Google Verified Review

Plumbing by Drain Express is outstanding. The job on our bathroom sink was fast, affordable, and professional. We've needed Dickey in the past for other jobs and he has always done a great. Thank you Drain Express. Reviewer's Avatar

C Martin

Google Verified Review

Sign Up for News and Updates

Sign up now and be the first to know about exclusive offers, exciting news and announcements.